Straight from their mailout:

Hi Everyone!

Earlier this week, during your most crucial purchasing moments of our Spring Cleaning sale, we experienced some serious down-time. The frustration that many of you experienced while trying to make purchases is unacceptable and we promise to never ever let this happen again forever ever.

To allow you to make the most of the sale, our friends at Rackspace (the folks that host Threadless) are sponsoring five thousand $5 coupons on orders of $50 or more. The first five thousand people to use the coupon code ‘spring08‘ during the Spring Cleaning sale will receive $5 off their order on top of the already discounted sale price. Time to go on a shopping spree!!!!

In addition to the $5 coupons and to make up for lost time, we are extending the Spring Cleaning sale until 11:59:59 CST on Wednesday, March 26th, 2008! The new shirts to be released on Monday will also be on sale!

If you are interested in all the geeky details of what went wrong, please join Harper Reed, our CTO, in a live discussion of your questions and concerns. To chat with Harper please visit threadless.com/springchat. Harper will be available to answer your questions from 12pm to 3pm CST on Monday, March 24th, 2008.

Again, we apologize for the unreliable shopping experience and hope that you enjoy the rest of the sale!

Sincerely
Jake Nickell
Founder, CEO

So I guess that explains why my order was processed and shipped in less than two days. I don’t know how quickly they’ll get through 5000 orders, and it seems like tempting fate for Rackspace to encourage everyone to rush to the site in the hope of using the coupon, so if you want $5 off then you’ll probably want to place your order sharpish even if it does mean wading through the cold-treacle like pace of their hammered servers.

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